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​The certification programme at this level have been redesigned to better support the growing industry job roles and provides the skills networking professionals need to successfully manage and master the demanding technologies. This new exam will cover a wide range of networking, security, automation, and programmability topics.


16 Weeks - Part time (Flexible training options available)


No previous networking experience required as the training starts from scratch


1st Line Support Engineer, Network Analyst, Systems Analyst, Network Administrator etc..


Between £18k - £30k


Upon completing this course, the learner will be able to meet these overall objectives :

  • Describe how networks function, identifying major components, function of network components, and the OSI reference model

  • Using the host-to-host packet delivery process, describe issues related to increasing traffic on an Ethernet LAN and identify switched LAN technology solutions to Ethernet networking issues

  • Describe the reasons for extending the reach of a LAN and the methods that can be used, with a focus on RF wireless access

  • Describe the reasons for connecting networks with routers and how routed networks transmit data through networks using TCP / IP

  • Describe the function of WANs, the major devices of WANs, and configure PPP encapsulation, static and dynamic routing

  • Use the command-line interface to discover neighbors on the network and manage the router start up and configuration.


  • Certifications are recognized qualifications.

  • Certifications are tangible credentials that can help you succeed in IT career and provide measurable benefits to your employer.

  • Certifications are a reliable validation of training and experience that can accelerate your professional development, improve your productivity and enhance your credibility.

  • Each certification level signifies a benchmark of experience and expertise recognized for its value and relevance in the IT industry.

  • Certified professionals draw higher salaries than individuals who are not certified.



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  • Introduction to IP Data Networks

  • Various network devices such as Routers, Switches, Bridges and Hubs.

  • Cisco Devices for the Network and Requirements.

  • Common applications and their impact on the network

  • Basic operation of the protocols in the OSI and TCP/IP models.

  • Data flow between two hosts across a network.

  • Media, cables, ports, and connectors to connect Cisco network devices to other network devices and hosts in a LAN


  • Private and public IP addresses for IPv4 addressing

  • IPv6 addressing scheme and addressing requirements in a LAN/WAN environment.

  • IPv4 addressing scheme

  • VLSM and addressing requirements in a LAN/WAN environment.

  • Technological requirements for running IPv6 in conjunction with IPv4 such as dual stack

  • IPv6 addresses

  • Global unicast, Multicast, Link local, Unique local, eui 64, autoconfiguration


  • Routing concepts,

  • CEF, Packet forwarding, Router lookup process, Boot process of Cisco IOS routers

  • POST, Router bootup process

  • Configure and verify utilizing the CLI to set basic Router configuration

  • Cisco IOS commands to perform router setup

  • Configure and verify operation status of a device interface, both serial and ethernet

  • Verify router configuration and network connectivity

  • Cisco IOS commands to review router information and network connectivity

  • Routing configuration for a static or default route given specific routing requirements

  • Manage Cisco IOS Files

  • Boot preferences, Cisco IOS image(s), Licensing, Show license, Change license

  • Methods of routing and routing protocols

  • Static vs. Dynamic Routing

  • Link state vs. Distance Vector

  • Administrative distance, split horizon, metric, next hop

  • ip routing table, Passive Interfaces

  • Configure and verify OSPF Single area

  • Benefit of single area, neighbour adjacencies

  • OSPF states, Discuss Multi area

  • Configure OSPF v2 and OSPF V3

  • Router ID, Passive interface, LSA types

  • Configure and verify EIGRP (single AS)

  • Feasible Distance / Feasible Successors /Administrative distance

  • Feasibility condition, Metric composition

  • Router ID, Auto summary

  • Path selection,

  • Load balancing, Equal, Unequal

  • Passive interface

  • Configure and verify interVLAN routing (Router on a stick)

  • Sub interfaces, upstream routing, encapsulation, Configure SVI interfaces


  • Configure and verify network device security and its features

  • Device password security, Enable secret vs enable

  • Transport, Disable telnet

  • SSH, VTYs, Physical security, Service password

  • Describe external authentication methods

  • Configure and verify Switch Port Security features

  • Switch Port Security, Sticky MAC, MAC address limitation, Static / dynamic

  • Violation modes, Err disable, Shutdown

  • Protect restrict, Shutdown unused ports

  • Err disable recovery

  • Assign unused ports to an unused VLAN

  • Setting native VLAN to other than VLAN 1

  • Configure and verify ACLs to filter network traffic

  • Configure and verify an ACLs to limit telnet and SSH access to the router


  • Technology and media access control method for Ethernet networks

  • Switching concepts and the operation of Cisco switches.

  • Collision Domains, Broadcast Domains, Types of switching, CAM Table

  • Configure and verify initial switch configuration including remote access management.

  • Cisco IOS commands to perform switch setup

  • Verify network status and switch operation using utilities such as ping, telnet and ssh.

  • Switching technologies, RSTP, PVSTP, Ethercnannels

  • VLANs, create logically separate networks and routing between them.

  • Network segmentation and basic traffic management concepts

  • Configure and verify VLANs

  • Configure and verify trunking on Cisco switches

  • DTP, Auto negotiation

  • Configure and verify PVSTP operation

  • describe root bridge election, spanning tree mode


  • Identify different WAN Technologies

  • WAN, Metro Ethernet, VSAT, Cellular 3G / 4G,

  • WAN MPLS, T1 / E1, ISDN, DSL, Frame relay, Cable, VPN

  • WAN serial connection

  • PPP connection between Cisco routers

  • Frame Relay on Cisco routers

  • Implement and troubleshoot PPPoE


  • Configure and verify DHCP (IOS Router)

  • Configuring router interfaces to use DHCP

  • DHCP options, excluded addresses, lease time

  • Features, and applications of ACLs

  • Standard, Sequence numbers, Editing

  • Extended, Named, Numbered, Log option

  • Configure and verify ACLs in a network environment

  • ACL Named, Numbered, Log option

  • Identify the basic operation of NAT

  • NAT Purpose, Pool, Static, 1 to 1, Overloading, Source addressing, One way NAT

  • Configure and verify NAT for given network requirements

  • Configure and verify NTP as a client

  • Recognize High availability (FHRP)


  • Configure and verify Syslog, Utilize Syslog Output

  • SNMP v2 & v3


  • Identify and correct common network problems

  • Utilize netflow data

  • Troubleshoot and correct common problems associated with IP addressing and host configurations.

  • Troubleshoot and Resolve VLAN problems

  • identify that VLANs are configured, port membership correct, IP address configured

  • Troubleshoot and Resolve trunking problems on Cisco switches

  • correct trunk states, correct encapsulation configured, correct vlans allowed

  • Troubleshoot and Resolve Spanning Tree operation issues

  • root switch, priority, mode is correct, port states

  • Troubleshoot and Resolve routing issues

  • routing is enabled, routing table is correct

  • correct path selection, Troubleshoot and Resolve OSPF problems

  • Hello and Dead timers, OSPF area, Interface MTU

  • Network types, OSPF topology database

  • Troubleshoot and Resolve EIGRP problems

  • AS number, Load balancing, Split horizon

  • Troubleshoot and Resolve interVLAN routing problems

  • VLAN, Connectivity, Encapsulation, Subnet, Native VLAN, Port mode trunk status

  • Troubleshoot and Resolve ACL issues

  • ACL, Statistics, Permitted networks, Direction, Interface

  • Troubleshoot and Resolve WAN implementation issues

  • WAN, Serial interfaces, PPP, Frame relay

  • Troubleshoot and Resolve Layer 1 problems

  • Layer 1, Framing, CRC, Runts, Giants, Dropped packets, Late collision, Input / Output errors

  • Monitor NetFlow statistics

  • Troubleshoot etherchannel problems


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